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Privacy Policy

Payment Strategy Partners (“PSP”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights you have in relation to your personal information when you use our website or contact us.

1. Who we are

Payment Strategy Partners is a payments strategy and advisory firm serving businesses across the payments and financial-services ecosystem.

For the purposes of UK data protection law, Payment Strategy Partners is the data controller responsible for the personal information we collect through this website and our business activities.

Registered office: 71 Gloucester Road London SW7 4SS
Email: contact@paystratpartners.com

2. Information we collect

We may collect information that you provide directly to us, including:

  • Your name
  • Job title and organisation
  • Email address
  • Telephone number
  • Information about your business
  • Information submitted through consultation, partner or general enquiry forms
  • Details of your enquiry or the services you are interested in
  • Any other information you choose to provide

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited and general website usage data.

3. How we use your information

We use personal information where necessary to:

  • Respond to enquiries and requests
  • Arrange consultations and conversations
  • Discuss potential client or partner engagements
  • Provide and improve our services
  • Manage our business relationships
  • Send requested publications, updates or other communications
  • Understand how visitors use our website
  • Maintain website security and prevent misuse
  • Meet legal, regulatory and contractual obligations

We will only use your information where we have a lawful basis for doing so.

4. Our legal basis for processing

Depending on the circumstances, we may process your information because:

  • You have given us your consent
  • It is necessary to respond to a request or take steps before entering into a contract
  • We have a legitimate business interest in operating and developing our services
  • We need to comply with a legal or regulatory obligation

Where we rely on legitimate interests, we consider those interests carefully against your privacy rights.

5. Enquiry and consultation forms

If you submit a form through our website, we will use the information provided to respond to your enquiry and, where relevant, arrange a consultation or discuss a potential engagement.

We do not sell personal information submitted through our forms.

Where appropriate, conversations and information shared with PSP may be treated as confidential, subject to any separate confidentiality or NDA arrangements.

6. Cookies and analytics

Our website may use cookies and similar technologies to operate correctly, understand website usage and improve the user experience.

Some cookies may be essential for the website to function, while others may be used for analytics or other purposes.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or withdraw your cookie preferences through our cookie settings.

7. Sharing your information

We may share personal information with trusted third parties where necessary to operate our business or provide our services.

These may include:

  • Website hosting and technology providers
  • Form and communication platforms
  • Analytics providers
  • Professional advisers
  • IT and security providers
  • Regulators, authorities or law-enforcement bodies where legally required

We expect third-party service providers handling personal information on our behalf to maintain appropriate security and confidentiality.

8. International transfers

Some of our service providers may process information outside the UK.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection law.

9. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.

The appropriate retention period will depend on the nature of the information and our relationship with you.

When information is no longer required, we will securely delete or anonymise it where appropriate.

10. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your rights

Under applicable UK data protection law, you may have rights including the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Request deletion of your information
  • Ask us to restrict how we process your information
  • Object to certain processing
  • Request transfer of your information in certain circumstances
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details below.

Privacy enquiries: contact@paystratpartners.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

12. Marketing communications

Where we send marketing or publication communications, you can unsubscribe at any time by following the unsubscribe instructions included in the communication or contacting us directly.

We will respect your communication preferences.

13. Third-party websites

Our website may contain links to third-party websites, platforms or services.

This Privacy Policy does not apply to those third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.

The latest version will always be published on this page, with the relevant “Last updated” date.

15. Contact us

If you have any questions about this Privacy Policy or how PSP handles your personal information, please contact us:

Payment Strategy Partners
Email: contact@paystratpartners.com
Address: 71 Gloucester Road London SW7 4SS

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